{"@context":"https://schema.org","@type":"JobPosting","title":"IT Service Engineer","description":"

IT Service Engineer
\nSalary Package: €35,000 to €45,000

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About Our Client

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Our Client, a company recognized for its continuous growth, is expanding its ICT & Infrastructure team and is actively seeking dedicated individuals to join. With a commitment to a vibrant and collaborative work environment, our Client is at the forefront of providing support to multiple companies.

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Role Overview

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The company is seeking an experienced IT Service Engineer to join their dynamic team. The successful candidate will play a crucial role in providing top-notch IT support and solutions to our Client's diverse clientele.
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Key Responsibilities

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IT Support: Provide expert IT support and troubleshooting to clients, both remotely and on-site.
System Installation & Configuration: Install, configure, and maintain Linux, Cisco firmware, VLANs, VPNs, and Microsoft systems.
Database Management: Manage and optimize databases to ensure efficient performance.
Team Collaboration: Collaborate effectively with team members to deliver exceptional service to clients.
Service Standards: Adhere to service level agreements (SLAs) and maintain high standards of customer satisfaction.

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Qualifications, Skills and Attributes

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Experience: 5 to 10 years of experience in an IT service company.
Linux Proficiency: Proficiency or certification in Linux.
Cisco Certification: CCNA/CCNP certification or relevant experience with Cisco firmware, VLANs, and VPNs.
Microsoft Certification: Microsoft certification or demonstrable experience.
Database Management: Strong database management skills.
Flexibility: Ability to work flexibly both on-site and in-office.
Teamwork & Communication: Excellent teamwork and communication skills.

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Assessment Process

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Technical Test: Candidates will undergo a hands-on technical test. This will involve setting up and configuring the components that they are knowledgeable about from the following list:\n\n\t
- Configure Cisco ASA (Firepower 1010)
- Set up Hyper-V
- Install and configure Windows Server
- Set up a Domain Controller (DC)
- Configure a client machine
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Based on the result from this test, the candidate will be considered for 1st Tier Support, 2nd Tier Support, or Engineer roles respectively.

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What's on Offer

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Cutting-Edge Technology: Opportunity to work with cutting-edge technology in a dynamic environment.
Salary & Benefits: Competitive salary and benefits package.
Career Development: Career development and training opportunities.
Team Culture: Collaborative and supportive team culture.
Growth Opportunities: Exciting challenges and opportunities for growth.

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What Heroix Offers

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Confidentiality and Discretion: Ensure your job search is handled with utmost confidentiality and professionalism.
CV Review: Receive candid & constructive feedback to enhance your CV.
Interview Planning: Get personalised prep session prior to your interviews.
Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
Long term: Get the details of the role and the company so that you'll be in a position to see the move as long-term, where you establish yourself for growth and stability.
Exclusive Opportunities: Access a broader range of job opportunities.
Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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Heroix - Rise to New Heights
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\nFollow Heroix on our social media channels to be the first to know about our exclusive job offers:

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Licensed and regulated by the Government of Malta under DIER Agency Licence No. 00412-2025

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